Sophia
- Total activity 183
- Last activity
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Activity overview
Latest activity by Sophia-
Sophia created an article,
I want to appeal a citation
If you received a citation and want to appeal, you can do so using the website on your citation ticket or MoWiz app. MoWiz did not issue your citation, we are just a tool you can use to pay or appe...
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Sophia created an article,
How do I pay for a citation?
If you recieved a citation you may pay for it on the website or MoWiz mobile app. You will be able to pay by following this link: https://mowiz.com/mobile-parking-payments/parkplace Select the cit...
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Sophia created an article,
Duplicate transaction
If when you are paying for parking you get an error message but you are still charged, please contact us at support@mowiz.com and we will refund you right away.
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Sophia created an article,
I don’t want to receive transaction confirmation emails
By default, you will get an email confirmation of your transactions. If you don’t wish to get confirmation emails you can disable them by: 1. Press “Account” 2. Tap on “Settings” 3. Select “A...
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Sophia created an article,
How do I make a refill?
To refill your wallet please follow these steps: 1. Once you have opened the app, tap on “Account” 2. Tap on “My wallet and transactions” 3. Press “refill” 4. Select the amount you wish to ...
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Sophia created an article,
How do I set up auto refills?
For a more convenient payment process, set up auto refills. 1. Tap on "Account" 2. Tap on "My wallet and transactions" 3. Tap on Auto refill and turn on the function by checking the box 4....
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Sophia created an article,
How do I buy a monthly pass?
Not all parking lots offer monthly passes. To purchase one: 1. Select the dates of your stay. Don't worry, if you want a monthly pass, you will be able to change these later 2. Select the parki...
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Sophia created an article,
How do I extend my reservation?
You can extend your reservation by opening the app and tapping on the active reservation you want to extend. Tap on "Extend your booking" and select the extention you need. Press on "Check for avai...
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Sophia created an article,
How do I reserve my parking spot?
It is simple to make your parking reservation. On the app, tap on "Parking Lot/Garage" or on the city you are interested to park in under the section "Find a parking spot". Next select the tim...
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Sophia created an article,
My mobile phone ran out of battery
If you do not have another device you can use to log into your MoWiz account and you want to gain access to a car park for which you have a valid reservation or pass, you should contact the control...