Sophia
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Recent activity by Sophia Sort by recent activity-
I want to eliminate my account
In order to eliminate your account and all your data linked to it, send us an email to support@mowiz.com and we will manage the cancellation. To cancel your account, you must write to us from the e...
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How do I pay for a citation?
If you recieved a citation you may pay for it on the website or MoWiz mobile app. You will be able to pay by following this link: https://mowiz.com/mobile-parking-payments/parkplace Select the cit...
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I need to add or eliminate a vehicle on my account
You can change the vehicles with which you want to park both on our website as well as in the app. Log in and click on “Vehicles”. There you can add, delete or edit the vehicles with which you park...
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Report error in the App
If any error occurs, we suggest that you make sure that your App and the operating system of your mobile phone are up-to-date, since we are constantly evolving our Apps in order to make your experi...
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New GDPR privacy terms and conditions
Compliance with the new Data protection Act, known as GDPR (General Data Protection Regulation), commenced on 25 May 2018, as a result of which we have had to update our terms and conditions at MoW...
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The app is asking me for my location. Why?
MoWiz needs to know the location of your cell phone to generate the map of the city and the area where you want to park. Although the app places you in a plaza, when you confirm the ticket in a reg...
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I want to download the bill
All bills that you may need can be downloaded in a PDF format on the website https://mowiz.com, accessing your account with your username and password and clicking on “My Bills”.
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What billing details appear on my invoice and how can I modify them?
Invoices are issued to the billing details configured by the user in their MoWiz account, by default these details will be those that the user enters when following steps in the validation email. T...
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Parking service icons
Some car parks have certain services configured that are characteristic of the specific car park. These services appear in the shape of pictograms and you can find them on the car park data sheet o...
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What does the MoWiz app consist of?
It is an app that offers you all the options to park using your mobile phone. With MoWiz you can park in regulated parking areas (ORA, Regulatory Ordinance on Parking), public car parks and private...