GENERAL

My Account

• I don’t want to receive transaction confirmation emails
• I want to eliminate my account
• I want to change my password
• I want to change my email
• I don't remember my password
• I need to add or eliminate a vehicle on my account
See all 10 articles

Park in public or private gated facilities

• How do I buy a monthly pass?
• How do I extend my reservation?
• How do I reserve my parking spot?
• I’m trying to access the car park, the app is working but the barrier/gate is not opening
• I want to know the history of my entries/exits from the car parks
• I want to leave the car park using the app but it does not show me the gate
See all 8 articles

Payments, Refills and Billing

• I want to appeal a citation
• How do I pay for a citation?
• Duplicate transaction
• How do I make a refill?
• How do I set up auto refills?
• I want to download the bill
See all 14 articles

Safety

• My mobile phone ran out of battery
• My mobile phone has been stolen
• Use in the car

About MoWiz app

• Report error in the App
• Compatibility with mobile devices
• The app is asking me for my location. Why?
• App Authorizations
• Platforms and downloading
• What does the MoWiz app consist of?